Help
Help with Tender
Quick answers about accounts, onboarding, subscriptions, and operating your Tender workspace.
How do I start?+
Create an account, verify your email, and complete the five-step organization setup. Your progress is saved between visits.
Where do plan prices come from?+
Pricing and onboarding use the same active public plan-price records. The server confirms the price again before activation.
How are paid plans activated?+
Tender creates the canonical subscription invoice and redirects you to Pesapal hosted checkout. Tender never collects raw card details.
Can I change regional settings?+
Locale, timezone, currency, and display precision are selected during onboarding. Currency changes later remain subject to financial-history safeguards.